I’ve been trying to find a family doctor since I moved to Ottawa in July. I’ve checked the CPSO many times, called all the clinics, medical centres, doctor’s offices, hospitals, asked friends, co-workers, neighbours, casual acquaintances and even strangers, but couldn’t find a doctor who was accepting patients.
Finally, about 10 weeks ago, I got a name of a doctor who, I was told, might possibly consider it, but I would have to book a half hour appointment to discuss things before she decided whether or not to take me on.
So, yesterday, was the happy day. The waiting room was the usual chaotic scene – unruly mobs of sick people, stressed-out staff. At one point a little ferret-faced woman came charging out of the back and started screeching at the staff… something about a misplaced fax, a lost patient named Margaret and a file that hadn’t been labelled neatly enough.
After only 45 minutes past my appointment time, I got moved up to backroom status. After enough time had gone by for me to carefully check out all the equipment and supplies in the room twice, the ferret-faced woman came in claiming to be the doctor. She extends her pen for me to shake in lieu of her hand.
Then for 8 ½ minutes and without ever looking at me, she starts firing questions hardly waiting long enough between questions to let me give a complete answer. And not the usual questions one would expect, but really bizarre questions, too. Here’s an excerpt from the interrogation:
Dr.: Do you want a colonoscopy?
Me: (Now? I thought, looking around for the anal probe). Umm…why?
Dr. (exasperated at the stupidity of my question) To check for colon cancer!
Me: But why that in particular?
Dr. Well, do you have a history of colon cancer in your family?
Me: No.
Dr: Surgery?
Me: (Now, to me a one-word question like that conjures up endless possibilities – do I want surgery, can I perform surgery, do I enjoy surgery, can I spell surgery) No, thanks. (I finally say)
Dr: (Scribbling furiously & with another exasperated exhalation) Give me a list of the surgeries you’ve had!
Me: I haven’t had any.
Dr. (Slamming clipboard onto desk) I CAN”T BE YOUR DOCTOR IF YOU”RE GOING TO LIE!
Me: (thinking, fuck you bitch). I can have my medical records sent here.
Dr: Why would I want those?
Me: Well… they’re my medical records and they’ll tell you all about the surgeries I didn’t have and other medical stuff.
Dr: I don’t see any point in that. VITAMINS?
Me: (starting to get the hang of this. Yes – a multivitamin/mineral every day.
Dr. (scribbling furiously)
Me: And a calcium supplement
Dr. (Slamming clipboard down again) DO NOT ADD THINGS AFTER I”VE FINISHED TAKING NOTES!
Me: (Looking around for hidden Just-for-Laughs camera). I feel an aneurism coming on.
Dr. (No reaction whatsoever. She just scribbles some more then walks out)
I wait for a few minutes, thinking I might have offended her and now she’ll never be my doctor. My spirits lift. I go looking for her. She’s in the next room, rifling through papers.
Me: Are we done?
Dr. (handing me a sheaf of paperwork – still without ever looking in my direction). Get these tests done. You’ll have a tetanus shot when you come back.
Me: What about my daughter?
Dr. What about her?
Me: Don’t you need to know anything about her?
Dr. She has to come for a meeting. I can’t possibly decide whether I want to treat a patient if I haven’t met them. LOOK (she suddenly screeches pointing at her clipboard) Look at all the work I’ve had to do! I need to do this to know if I want a patient!
I back away slowly. We don't say good-bye. I walk briskly out of the clinic.
I want to break up with her immediately. Is this wrong of me? Should I be falling on my knees in gratitude that some psycho with a medical degree is willing to add me to her patient roster? Or, should I keep looking knowing full well that the chances are very slim of me finding a doctor in this city?
If anyone knows of a non-insane doctor in Ottawa who’s taking patients, please let me know. Thank you.
Showing posts with label Ottawa health care. Show all posts
Showing posts with label Ottawa health care. Show all posts
Thursday, May 8, 2008
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